NEW FIREARM RETURNS (Online or purchased at our shop or at gun show)
VERY IMPORTANT – FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer or at time of pickup at our shop. Once a new firearm is transferred to you, it is considered used, even if unfired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.
USED FIREARMS (Not Sold Online – Only sold in person at our shop or gun show.)
Customers have 10 calendar days from the date of transfer to request a return. Lightning Torpedo, LLCwill accept a return on your used item for a full refund during this time frame if the item is malfunctioning. Item must be delivered in person to our for inspection. The functioning status of the used item will be made solely at Lightning Torpedo, LLC discretion. If items are found defective upon receipt and reasonable time to inspect and/or test, Lightning Torpedo, LLC will provide YOUR CHOICE of a replacement item (pending availability) or full refund.
Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 10 calendar days of receipt.
- Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
- Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.
- Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders are also subject to a 10% restocking fee.
- All Ammunition Sales / Ammo Components ammunition, primers, reloading powder, black powder are Final and Non-Returnable.
Scopes / Optics Sales – Customers must work through the manufacturer if a defect is not identified immediately upon receipt.
For Accessory Returns please email or call us with a detailed explanation of the defective item and invoice number.
info@LightningTorpedo.com or (817) 404-4073